is your responsibility to have electricity, gas and telephone connected
in your name and to have the account finalised when you vacate. In some
instances we will be able to assist with the connection of various
utilities through Harcourts Connect.
TELSTRA -132 200
ELGAS -131 161
TRU ENERGY -133 466
POWERCOR -132 206
Harcourts Connect is a free service offered to our customers. Harcourts
Connect takes the stress out of your next move by connecting your home
utilities for you with only one single point of contact. Click here
for your Harcourts Connect Form.
The Information line for all Public Transport information is: 131 638
Landmark Harcourts - Stawell
Monday – Friday 9:00am to 5:30pm
Saturday By Appointment
Public Holidays Closed
Property Condition Report
checking The Property Condition Report at the commencement of your
tenancy you must sign and return to our office within three (3) days
from the commencement of your tenancy.
the people originally included on your application approved by the
owner are allowed to reside at the property permanently. If a new
tenant wishes to replace an existing tenant, our office must be informed
immediately in order to complete an application form for approval
before moving in. Please note, there may be a fee associated with
Our preferred method of rental payment is by direct debit to our Trust Account. A form including these details is included.
you know the owner of a rental property is not responsible for the
payment of Contents Insurance on tenants’ property? Tenants are
responsible for the insurance of their own belongings, we therefore urge
you to insure your belongings promptly.
If you are having difficulty in paying your rent please contact us to discuss a solution.
case of emergency, it is essential that we have both your current work
and home phone numbers. If these numbers are to change please let the
office know at your earliest convenience.
enable us to offer you the best service possible, we require all
requests for maintenance & repairs of a non-urgent nature to be
submitted in writing. A Maintenance Request Form is included in this
If there is any urgent maintenance required, please
contact our office immediately on 5358 2100. Urgent maintenance is
defined as maintenance or repairs required to avoid the risk of injury
to a person or damage to a property, or those which if unattended could
make the premises unsafe or insecure.
Water Restrictions (if applicable)
is a condition of your Standard Residential Property Lease that you
maintain and water the gardens and lawn. Whilst we understand the
current water restrictions are very limiting as to the times that you
can water the gardens and lawn, we ask you to observe the current
watering times available to you to ensure that the gardens and lawns
remain healthy with water and necessary maintenance. A loss of gardens
or lawn due to negligence and/or lack of care is the responsibility of
Locked Out Of Property
note that in the event you lock yourself out of your house or unit, for
personal security reasons our staff are prohibited to deliver keys after
hours. If you find yourself in this situation it is your
responsibility to organise and pay for a locksmith.
If you lock
yourself out during normal business working hours we are happy to
provide the management key up until 4pm. You must return of the key in
the same business day.
Harcourts Stawell carries out an inspection every 6 months, with the
initial inspection around 12 weeks from occupancy. You will be given
notice in writing by post or phoned to organize a suitable time with
both yourself and our property manager to carry out the inspection.
must be placed in the proper bins. The Council will NOT collect
rubbish placed in boxes or bags, so please take any extra items which do
not fit into your bin to a Council refuse station. Please ensure the
bins are placed at kerb side on the morning of collection and the bins
are put away by evening at the same day. Please note that the Council
may issue fines for bins left on the road or kerb side after the
collection has been carried out.
Your car must only be parked in designated areas and not on front nature strips or lawn areas.
Breaking the Lease
Landmark Harcourts Stawell will assist you if necessary to break your lease on the following conditions:
Notice to Vacate
- Notification of your intent to break your lease must be made in writing.
accept responsibility for, and must pay rent until the property is
re-let to a suitable tenant for a suitable period. Rent must be paid
until the day prior to the new lease commencing.
- You agree and understand that the bond is not to be used for rental payments
vacate the property at least three days prior to new tenant commencing
their lease to allow time for a thorough inspection to be completed and
any extra cleaning or repairs to be completed prior to the new tenants
occupancy. You agree to pay rent until the day prior to the new lease
- You must reimburse the Lessor for all re-letting costs
- You pay all advertising costs associated with finding and securing new tenants.
a Fixed Term you can only vacate on the day the lease expires and
notice must be given in writing at least twenty eight (28) days prior to
the expiry of the lease. For a Periodic Tenancy, a minimum of twenty
eight (28) days written notice must be given.
bond will be refunded after the keys have been returned to our office
and an inspection has been carried out and any outstanding maintenance,
cleaning, gardening and/or repairs has been completed and invoiced. To
obtain a full refund at the end of the tenancy, we recommend a few
matters be adhered to during your tenancy:
- Do NOT use Blu Tac, Sticky tape or Masking tape to hang or place pictures on walls in such a way as to cause damage.
- Ensure the property is kept clean and left clean. You will be given a guide to help when you vacate.
- Ensure the gardens and lawns are maintained including fertilizing and trimming regularly during the course tenancy.
- Do not make any changes, alterations or install picture hooks without written permission from the property owner.
your responsibilities as a tenant by reading the Standard Residential
Property Lease along with the provided information from Landmark Harcourts. Ensure the property is presented for inspection
in a condition appropriate to the original Property Condition Report
to hand the property back in a clean and tidy condition, making it
necessary for a follow-up final inspection will result in a delay to the
return of your Bond.
How to contact us
Post: Landmark Harcourts
PO Box 130
Stawell Vic 3380
Phone: 5358 2100
Fax: 5358 2463
We aim for happy clients and welcome the opportunity to remedy any misunderstandings which may arise.